As the Head of Marketplace, you will play a key role in leading the strategy and execution for ensuring that healthcare professionals are efficiently and optimally activated and continuously engaged to meet Hospital demand. As a revenue-driving force for CareRev, you will help build processes, hire, and lead the teams responsible for activating and retaining healthcare professionals, and for customer support. In this role, you will develop a strong infrastructure to support and contribute to rapid growth, and ensure team structures and processes align with business initiatives and goals.
You will be responsible for building and executing a strategy to effectively activate and engage health care workers to meet the volume and quality expectations of our Hospital Partners.
Your role will require you to lead a team and design daily practices to encourage growth through a strong focus on meeting changing demand from Hospital partners, listening closely to healthcare workers, and experimenting and optimizing onboarding methods that promote speed while protecting quality. You will be responsible for optimizing the organizational structure and detailed capacity planning in alignment with forecasted demand. You’ll grow the Recruitment team as needed, develop new processes and playbooks, improve efficiency and margins, automate manual operational tasks, as you work to continuously over-deliver on filled shifts.
You’ll develop strong partnerships with other CareRev leaders in Sales, Marketing, and Product, to create valuable feedback loops and maximize the impact of your team. The Marketing and Product teams will support your efforts to streamlining sourcing, onboarding, and activation of healthcare workers. You’ll work with the sales team to forecast areas of high demand and ensure resources to meet it.
Your success will be measured by exceeding agreed goals and KPIs consistently.